We collect the following types of personal data to provide and improve our services:

a. Account Information
Name, email address, phone number, and company details provided during registration.
Login credentials (e.g., username, hashed password).
b. Billing Information
Payment information such as credit/debit card details, billing address, and VAT identification (processed securely by third-party payment providers like Stripe or PayPal).
c. Technical Information
IP address, device information, browser type, operating system, and usage logs collected through cookies or similar technologies.
d. Usage Data
Details about your interactions with the QueryPro platform, including session durations, features used, and data inputs or queries.
e. Communications
Any information you provide when contacting us, such as emails, support tickets, or chat messages.

If your data is transferred outside your jurisdiction, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or other legally approved mechanisms.

QueryPro is not intended for use by children under the age of 13. We do not knowingly collect data from children. If you believe a child has provided personal data, please contact us immediately.

We may update this Privacy Policy to reflect changes in our practices or legal obligations. Updates will be posted on this page with a revised "Effective Date." We encourage you to review this page periodically.

For questions or concerns about this Privacy Policy, please contact us:
Email: rohan@analytics-collectives.com
Phone: 408-987-5541

We collect personal data through the following methods:

Directly from You: When you create an account, update your profile, or contact us for support.
Automatically: Through cookies, server logs, and third-party tracking tools like Google Analytics.
Third-Party Services: When you integrate third-party tools (e.g., via APIs or connectors) with QueryPro, we may collect necessary data to enable these integrations.

We process your personal data for the following purposes:

To create and manage your QueryPro account.
To process payments and manage subscriptions.
To provide, improve, and personalize QueryPro services.
To troubleshoot technical issues and provide customer support.
To analyze usage trends and improve platform performance.
To send important updates, including security alerts and feature announcements.
To comply with legal obligations and enforce our terms of service.

We do not sell your personal data. However, we may share it in the following circumstances:

a. Service Providers
We share your data with trusted third-party providers to facilitate payments, hosting, analytics, and email communications.

b. Legal Obligations
We may disclose your data if required by law or in response to valid legal processes.

c. Business Transfers
In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity, subject to confidentiality agreements.

We retain your personal data for as long as your account is active or as required by applicable laws. After this period, we securely delete or anonymize your data unless longer retention is required for legal or regulatory purposes.

We use cookies and similar technologies to:

Authenticate users and maintain sessions.
Analyze platform usage to enhance performance.
Provide personalized content and recommendations.
For more details, review our Cookie Policy. You can manage your cookie preferences through your browser settings.

Depending on your jurisdiction, you may have the following rights:

Access: Request a copy of your personal data.
Correction: Correct inaccurate or incomplete data.
Deletion: Request deletion of your data, subject to legal exceptions.
Data Portability: Request a copy of your data in a structured, machine-readable format.
Objection: Object to certain types of processing (e.g., marketing communications).
Withdraw Consent: Revoke consent for data processing, where applicable.
To exercise your rights, please contact us at rohan@analytics-collectives.com . We may require verification of your identity to process such requests.

We implement industry-standard security measures, including encryption, firewalls, and secure servers, to protect your personal data. In the event of a data breach, we will notify affected individuals and regulatory authorities in accordance with applicable laws.

QueryPro integrates with third-party tools and services. These integrations are governed by their respective privacy policies. We encourage you to review these policies before enabling integrations.